Refunds Policy:

  • You have 24 - 48 Hours after receiving our hair to send in a refund request.
  • Hair must be returned in its original condition with our seal rap still attached to the bundles.
  • Call Or Email

Exchange Policy:

  • You have up to 30 days to request for exchange.
  • Hair must be in its original color.
  • Please email reasons for your exchange request to
  • We can only exchange our bundles for reasons such as excessive shedding or tangling.
  • We do not offer exchange for Frontals and closures.

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